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Warranty

FrenschConnection provides a warranty for verifiable material and manufacturing defects. It runs from the date of sale. For end consumers it lasts two years, for commercial customers one year.

What is not covered​

  • Defects in wear parts caused by normal wear and tear. Wear parts include, in particular, encoders, buttons and connectors.
  • Damage caused by incorrect or improper use, excessive strain, mechanical or chemical influences, incorrect connections to other devices, or use other than the intended use.

Any warranty claim becomes void in the event of third-party interference or unauthorised modifications.

Returns​

Please contact us before returning the device: hello@frenschpress.de.

In the event of a warranty claim, you bear the cost and risk of transport.

This user manual, in particular the safety instructions, also affects the warranty. Read it carefully and follow its instructions.